Terms of Service
Last updated: February 2026
Welcome to Aural. By accessing or using our platform, you agree to be bound by these Terms of Service. Please read them carefully before using our services.
Service Description
Aural provides an AI-powered interview platform that enables users to design, conduct, and analyze structured interviews. The service includes chat, voice, and video interview capabilities, AI-generated questions and reports, and analytics tools.
User Accounts
You must create an account to use Aural. You are responsible for maintaining the confidentiality of your account credentials. You must be at least 18 years old and provide accurate information during registration.
Acceptable Use
You agree to use Aural only for lawful purposes and in accordance with these terms. You may not use the platform for discriminatory hiring practices, unauthorized data collection, or any purpose that violates applicable laws.
Payment Terms
Paid plans are billed monthly. Overage charges (available on Pro and Business tiers) are calculated and billed at the end of each billing cycle. You may upgrade or downgrade your plan at any time. Refunds are processed according to our Refund Policy available at aural-ai.com/refund.
Intellectual Property
You retain ownership of all content you create and upload to Aural, including interview templates, questions, and candidate data. Aural retains ownership of the platform, its proprietary technology, and custom interfaces. Aural integrates third-party AI models to power its features; these models remain the property of their respective providers.
Limitation of Liability
Aural is provided "as is" without warranties of any kind. We are not liable for indirect, incidental, or consequential damages arising from your use of the service. Our total liability is limited to the amount you paid in the preceding 12 months.
Governing Law
These terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
Company Information
Aural is operated by AuraTerra Nexus Global Limited (靈犀智庫科技有限公司), a company incorporated in Hong Kong (CR No. 79840401). Registered address: Rm 13, 7/F, House of Corona, 50 Hung To Road, Kwun Tong, Hong Kong. For enquiries, contact support[at]aural-ai.com.